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NOTE: Verify the 1st moment balance of the EBT account by viewing the credits at the end of the previous month and subtracting what was spent (debits) to get the 1st moment balance. c. Do not pend an application or delay a redetermination for the response. d. Third Party Verification Sources (1) Bank statement, or (2) Account ledger or passbook, or (3) Written contact with the bank or savings institution. 2. Use form DSS-3431, Request for Financial Information, when contacting financial institutions. a. Instructions for using the DSS-3431, Request for Financial Information are as follows: (1) Complete Page 1 of the form, giving the name and address of the financial institution and the name and identifying information for the a/b. (2) Explain the provisions of the Financial Privacy Act. Have the client sign and date page 2. The caseworker must complete each field on page 2, and complete page 3 as needed. b. Ensure that the a/b understands that: • He has the right not to give his consent; • Once consent is given, it may not be revoked; • The consent is valid for a period not to exceed twelve months; and • Giving consent is not a condition of doing business with any financial institution. • It is the responsibility of the a/b to obtain consent from all of the joint owners of the account(s). c. The provisions are: (1) Financial Records are treated as confidential. (2) Customer’s authorization is required prior to the release of financial records from any financial institution. (3) Any disclosure of financial records outside of the provisions of the Financial Privacy Act, including any government authority participation to solicit information in violation of the Act, will be liable to the customer. d. Refusal to give consent for DSS-3431, Request for Financial Information, 70