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North Carolina Department of Health and Human Resources AGED, BLIND, AND DISABLED MEDICAID MANUAL MA-2221

COUNTY RESIDENCE

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IV. APPLICANT MOVES FROM ONE COUNTY TO ANOTHER

A. Policy Rules

1. Do not transfer an application to another county.

If an application is denied or withdrawn, no further action is necessary.

2. Once the application is approved, transfer the ongoing case according to procedures in V.

3. The county that took the application is financially responsible for all eligible months beginning with the retroactive period until the transfer effective month for the active case.

4. When there is a pending application in more than one county, use the first date of application. The county that took the first application is responsible for processing.

B. Verification of Move

1. When an individual reports he has moved to another county, document the new address, phone number, and county of residence. Update this information in EIS when the case is approved.

2. When the county learns from another source that an applicant has moved, send a DMA-5097, Request for Information, asking the applicant to verify the new address.

3. If the applicant does not respond, send a second DMA-5097, Request for Information. If no response, follow instructions in MA-2304, Processing the Application.

4. If the applicant has moved, but left no forwarding address, follow procedures in MA-2304, Processing the Application, to determine a current address.

C. Responsibility of the Second County to Assist

1. Each agency must appoint a contact person(s) to handle all mail and phone inquiries regarding applicants that move to another county.

2. The contact person in the first county may request assistance from the second county in locating an applicant that has moved to the second county and/or obtain information necessary to determine eligibility.