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3. Any communication or notice resulting from a NAC match must not include the location of the individual(s).
4. If the OPA needs more information to resolve the match or if the information it has could lead to a denial of benefits or other adverse action on the case, the Department shall provide a written notice of match results that clearly explains what information is needed from the household and the consequences of failing to respond within the timeline provided in the notice. The notice must comply with bilingual requirements and must afford at least 10 days from the date the notice is mailed for a response.
5. After The Department has determined the appropriate disposition of the case, it shall promptly share the resolution information with the other state agency.
6. Timeline standards must be followed for normal and expedited processing as applicable. A lack of timely action or communication between state agencies must not delay the determination of benefits for an individual or household.
7. The NAC shall automatically conduct bulk matches on a monthly basis of the NAC data matching elements provided by all participating state agencies from the daily upload of active SNAP participants to discover existing duplicate participation and shall provide notifications to State agencies when matches are found for participants in their state.
8. If the Department receive information related to a NAC data match during the certification period for an individual currently participating in SNAP in the state of Montana, it must initiate action to resolve the match and communicate with the other state agency within 10 days of the match notification. Information related to a NAC data match that may be received during the certification period includes:
a) Notification of data matches directly from the NAC indicating that an active SNAP participant is receiving benefits in another State; and
b) Communication from another State agency based on an NAC data match indicating that an active SNAP participant is part of an applicant household or was added to an active household in another State.
9. When the OPA receives a NAC match from another state, the household must be sent a notice of match results combined with a notice of adverse action.
a) The notice of adverse action must provide an opportunity to contest the information received and must allow the household no fewer than ten (10) days to provide required verification.
b) Any communication with the household, including a written notice, must not include the location of the individual(s) identified in a match and must follow bilingual requirements.