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b. Reasons surrounding delays in processing. c. Unusual SNAP situations such as student status, separate household status, questionable work registration or ABAWD status; and, 2. Financial: a. Income - countable and excluded. b. Resources - countable, excluded and/or inaccessible/jointly owned. c. Vehicles - countable or excluded, licensed or unlicensed. d. Transfer of resource (SNAP and MA - aged/blind /disabled only); and, e. Explain questionable/unusual situations. 3. Income budgeting methodology used: a. Identify sources of income - earned and unearned. b. Earned income - hours worked, rate of pay, pay date(s), employment start/end dates, employer(s); and, c. Explain questionable/unusual situations 4. Expenses/disregards: a. Child support payments. i. Paid to whom? ii. What is amount legally obligated and amount paid? b. Dependent care. i. Who is providing care, if known? ii. What is third party payment vs. co-payment? c. Shelter costs (SNAP); and i. Whose obligation? ii. Utility allowance determination d. Medical expenses (MA, FMA, and SNAP). i. Whose expense? ii. What expenses and method used to determine amount? iii. Allowed as a deduction? why or why not? ELIGIBILITY CASE MANAGEMENT: 1. Change reports and other related changes. 2. Transferring, closing or other program requests. 3. ADH/IPV investigations. 4. Over/Under payments/issuance. 5. Fair Hearing requests and decisions; and, 6. Referral to other community/agency resources Effective Date: April 12, 2023