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SNAP 1504-1 CASE MANAGEMENT Over-Issuance Supersedes: SNAP 1504-1 (10/25/2022) Reference: 7 CFR 273.18(a), (d), (g), (3); 7 CFR 273.16 Overview: Evaluate the possibility of an overpayment claim against any household who received more SNAP benefits than it was eligible to receive (regardless of whether the household is currently participating in SNAP). Repayment of an over issuance is the legal responsibility of all household members aged 18 or older who were required household members during the overpayment period. SNAP overpayments are pursued for both agency- caused and household-caused errors. EXCEPTIONS: 1. For closed cases only, do not establish overpayment claims under $125 unless: a. There is evidence of an Intentional Program Violation (IPV); or, b. The claim was the result of a Program Compliance review. NOTE: If a claim was established for less than $125 on a closed case, a request should not be made to remove the claim. 2. A claim must not be established if the over issuance occurred due to the eligibility staff member failing to ensure that the household signed the application, recertification, six- month report, or work registration forms. CLAIM REFERRAL MANAGEMENT: SEE BUSINESS PROCESS: SNAP Overpayment Referral CATEGORICALLY AND EXPANDED CATEGORICALLY ELIGIBLE HOUSEHOLDS: Claims against CE and ECE households are only established when the claim can be calculated based on changed net adjusted income and/or household size. Other issues unrelated to net income or household size such as resources do not result in overpayment claims. EXPEDITED: An overpayment must be pursued and processed in the following expedite situations: