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entitlement to expedited service and the application is processed within the normal 30 days of the date of application. If the household makes no further contact, the eligibility staff member must send the household a denial notice on the 30th day following the date of application. If a signed, submitted application is complete enough to determine entitlement to expedited service, the date of discovery is the date the application is received in the office by whatever means it is submitted. Eligibility staff are required to cold call households eligible for expedited service to attempt an interview. If the household cannot be reached, a notice of scheduled interview must be sent the date of application. It must be scheduled within the seven day time frame. If the household does not attend its scheduled interview or come to the OPA for an in-person interview within the 7 day time frame, they lose their entitlement to expedited service and the application is processed within the normal 30 days of the date of application. A Notice of Missed Interview is sent informing the household that it is responsible to reschedule a interview. If the household makes no further contact, the eligibility staff member must send the household a denial notice on the 30th day following the date of application. If a signed, submitted application is not complete enough to determine entitlement to expedited service, the seven day time frame does not yet apply. Eligibility staff are required to cold call households eligible for expedited service to attempt an interview. If the household cannot be reached, a notice of scheduled interview must be sent the date of application, advising the household of possible expedited issuance and informing the client of their scheduled interview date and time within 7 calendar days from the date the household applied. If the household completes the interview and is found to be entitled to expedited service, the date of discovery is the date of the interview and benefits must be issued within 7 days. If the household does not complete the interview, the eligibility staff member must send the household, within one working day, a Notice of Missed Interview informing the household that it is responsible to reschedule a interview If the interview is not completed by the household in time to meet the seven day time frame, the household loses its entitlement to expedited service, and the application is processed within the normal 30-day processing time frame. If the household makes no further contact, the eligibility staff member must send the household a denial notice on the 30th day following the date of application. The eligibility staff member uses all readily available information/documentation to verify the household’s residency, income, liquid resources, and information provided on the application by the household. Available computer systems such as SEARCHS (child support), MISTICS (wages and unemployment), SOLQ (social security), and property search must be reviewed and used as verification when applicable.