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66 | P a g e October 25 3.28 Reimbursement for After-Hour Emergencies: A household which would be eligible for LIHEAP had the household applied and which has an emergency as defined above is also eligible for Emergency Assistance.
Sub-grantees are required to have assistance available for heating emergencies 24 hours a day, seven days a week. This does not mean an employee must be always in the office. There are various ways to address an emergency over a weekend. Be creative. • Some sub-grantees leave space heaters at the sheriff’s office or local business to loan out until the emergency can be addressed. • Some sub-grantees have arrangements with local hardware stores or other community businesses/organizations to provide a space heater during an emergency. • Other sub-grantees allow the person in need to apply for services after addressing the emergency.
Know your Sub-grantee policy.
Requests for Emergency Assistance payments for actual costs can be made after services are rendered, provided all the following conditions are met. • The recipient contacts the Sub-grantee within a week of the emergency assistance. • The recipient submits a completed application within a week of reporting the emergency assistance, or has a legitimate reason, such as icy roads, flood, medical condition, etc. • The Sub-grantee determines eligibility. • The Sub-grantee documents that the services were necessary to alleviate a life-threatening situation. • The Sub-grantee obtains Departmental approval.
No Emergency Assistance payments will be made for costs which are the liability of a third party, unless the household assigns to the Department, in writing, its rights to such third-party payments. (The household assigns the rights to third party payments when the application for assistance is signed.) In an emergency circumstance, call your Department of Public Health and Human Services (DPHHS) Field Monitor for guidance.
3.29 Contingency Revolving Fund (CRF) The Contingency Revolving Fund (CRF) is a sum of money identified by the Department that will reside with the sub-grantee for emergencies, wood and coal deliveries and situations in which payment by the Department is not feasible.