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15 | P a g e October 25 o Veteran's Administration Award Notice o Railroad Retirement Award Letter o Social Security and Supplementary Security Income (SSI) Award Letter o Workers' Compensation Benefits Award Notice o Correspondence on Benefits

• Proof of Resources such as: o Bank Statements  Verification must include the most recent bank statement(s) for the month prior to the month of application. o Copies of contracts for deed o Stockbroker’s or other investment statements o Certificate of Deposit (C.D.) statements

• Proof of Heating need such as: o Current fuel bill or fuel receipt o Statement of new, pending, or current account from fuel vendor o Verification of obligation for energy costs, including but not limited to:  Lease or rental agreement for Heat Included in Rent (Tenant).  Rental agreement, mortgage, any proof of residence.  EAP 050 Non-traditional Dwellings Self-declaration form, if applicable Note of potential fraud: At times an applicant will apply for an electrical benefit (for base load and not heat) when their primary heat source is included in the rent. When the sub-grantee suspects the applicant’s primary heat source is not electric, a lease agreement should be obtained to determine the applicant’s primary heat source. LIHEAP benefits can only be awarded for the primary heat source. An electric benefit would not be issued if the applicant’s heating charges are included in the rent. DETERMINE CASE ELIGIBILITY AND BENEFIT FURNISHING ASSISTANCE • Enter all required applicant and household information in CHIMES. • Upon Authorization, an “About Your Case” notice will be generated and mailed by CHIMES to the applicant, notifying them of any missing information, eligibility determination, and benefit amount.