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2) Process applications, determine eligibility and provide appropriate/timely service(s) with measurable outcomes;

3) Make referrals to and accept referrals from, and coordinate program information with other social service agencies; 4) Maintain all financial and program records;

5) Submit required reports to DCS in a timely manner;

6) Maintain administrative and internal controls; 7) Monitor its financial and programmatic activities;

8) Implement a fair hearing process for clients;

9) Cooperate with Federal/State investigating teams;

10) Establish emergency and disaster procedures;

11) Train and certify staff;

12) Use the Virtual ROMA system;

13) Have at least one intake site in each county of its service area with posted hours of operation;

14) Adhere to the terms of the “MDHS Subgrant/Agreement Manual.” (https://www.mdhs.ms.gov/support/procurement/resources/)

15) Establish partnerships with local entities and organizations to assist in the provision of services to meet the needs of the clients served. These partnerships should cover monetary or non-monetary services. Intra-office referrals should be made as most subgrantees have additional programs not funded by DCS (e.g., Head Start, Congregate Meals, Rural Housing Services and Transportation Program).

16) Make referrals to the WX agency that covers its service area on behalf of clients seeking WX services or have high energy bills.

17) Certify that all entities that they are in partnership with are not on the list for debarment. This information can be found in the Excluded Parties List System (EPLS), now known as System for Award Management (SAM). Proof of documentation of partnership verification with SAM shall be kept on file and the debarment status shall be checked prior to submission of every subgrant and