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Additional examples of Waste, Fraud and Abuse include but are not limited to: i. Misrepresenting household size or income ii. Falsifying application iii. Forging documents needed to complete intake iv. Omitting client information v. Creating ghost clients vi. Charging application fees vii. Former employee having access to software and system viii. Receiving kickbacks from vendor ix. Gross mismanagement or gross waste of funds

B. General Reporting of Waste, Fraud and Abuse

DCS encourages and enables, without retaliation or the fear of retaliation, employees, board of directors, vendors, volunteers, clients and the general public to disclose information believed to be waste, fraud, and abuse of CSBG & LIHEAP funding.

Complaints of waste, fraud and abuse will be handled according to the process established in this policy.

Anonymous reports may be submitted to the Office of Inspector General via 1-800-299- 6905 or by mail. MDHS Office of Inspector General 200 South Lamar Street Jackson, MS 39201

Providing specific occurrence details of suspected waste, fraud, and abuse will expedite investigative efforts. There is no requirement to submit identifying information from those who wish to report suspected waste, fraud, and abuse.

Tips will be investigated in the order that they have been received with no preference given to those who provided identifying information.

C. Agency Reported Suspected Waste, Fraud and Abuse

1) Reporting Suspected Client Fraud

If an agency suspects that a client has committed waste, fraud or abuse, it is incumbent upon the agency to do their due diligence to review and provide documentation in support of their claim (documentation should include but is not limited to proof of misrepresentation or falsified document). All suspected fraud should be reported immediately.