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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff The SNAP eligibility staff are MDHS’ Eligibility Specialists. Eligibility specialists maintain communication through telephone, email, and/or face-to- face communication. Eligibility specialists complete E&T referrals, complete orientation/assessment and E&T program placement. All SNAP eligibility staff have access to the case record within the MAVERICS system. Eligibility specialists utilize the system to determine eligibility, create referral, track and share information and/or updates on a SNAP participant including but not limited to their eligibility status, program progress, participation status, non-compliance, and/or exemptions discovered after referral. How do E&T case managers coordinate with: State E&T staff State E&T staff maintain relation and communication with MDHS’ eligibility staff and S2W providers through telephone, email, and face-to- face meeting, if needed. The staff includes the DWDPM field staff located and available in the four workforce regions of the state. Field staff monitors E&T participants’ eligibility status, program progress and reviews CaseMod to ensure accuracy in data. The eligibility staff and field staff utilize the SNAP E&T Communication Form to document and report changes relevant to program participants or interested individuals. Information shared includes but is not limited to support stipend issuance, receipt of a credential, component reassignment(s), provider determinations, good cause request, and/or referral approval, denial or termination. Field staff is responsible for providing programmatic and technical assistance, as needed or requested, to include identifying workfare sponsor locations, providing training on policy and procedures, and/or providing eligibility staff support at E&T orientation/assessment sessions. How do E&T case managers coordinate with: Other E&T providers Eligibility specialists maintain communication with other E&T providers through telephone, email, or in-person contact. Eligibility specialists use information from referral forms, sign-in/out sheets, and monthly attendance reports completed by E&T sponsor’s manager/supervisor to monitor and provide oversight in a participant’s monthly involvement. The information is submitted monthly to the designated eligibility specialist to authorize available support services and/or make a determination of good cause when non-compliance is reported. The eligibility specialist may receive verbal or written notice from the site manager/supervisor. S2W partners have access to all participants enrolled in their program via CaseMod. Designated S2W partner navigators can make component entry, case notes and make applicable edits as deemed necessary in CaseMod. CaseMod viewing of S2W participants is restricted to those individuals who are enrolled in the specified partner’s program. How do E&T case managers coordinate with: Community resources Eligibility staff coordinate with local community resources through an electronic, partner referral system known as the WIOA Module/Hub. WIOA partners utilize a “no-wrong door approach” when serving participants. The system communicates in real time to make electronic referrals and share records on an individual. MDHS’ Community Resource Advocates (CRA) assess needs, offer personalized case management and connect ABAWDs 1/29/26, 8:18 AM State Plan MS FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-msfy26stateplan//index.html 35/104