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Three providers commented on the rising costs associated with running their child care programs, with one stating, “Inflation has really taken a toll on my center” and another, “Expenses have increased but not the income.” Three providers commented that because they live in rural areas, they receive a lower rate of benefits from the state. However, they actually need additional funds to supplement operational expenses that are not covered by the tuition rates they must set in rural areas where parents tend to have lower incomes. Two providers mentioned that they would like to receive subsidy payments more frequently, one specifically stating that this could help them pay their staff more often.

Two providers specified that they need additional funding to provide transportation for their children, one stating that they would like to provide daily pick-up and drop-off services to increase attendance and the other stating that they would like to be able to take their children on field trips. Two providers stated that they specifically need additional funding for playground equipment and safety. One provider stated that they need additional funding for supplies, and one stated that they will be closing in a few months due to space issues.

Clear, timely, and equitable communication and policies. Nine providers expressed needs related to state agency interactions. Providers noted that CCPP participation is not always beneficial for their centers, noting difficulties in terminating CCPP participation and understanding holiday requirements. Two providers also stated that all child care providers should receive the same benefits, regardless of CCPP participation. Another stated that they have emailed the state a few times with questions about a specific policy and have not gotten a response. However, two providers expressed thankfulness for the support provided through the CCPP and the chance to discuss their experiences.