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NOTE: If an underpayment shows up on AFSU, do not pend the claim because it cannot be approved in the Claims Management Unit (CMU). PREPARING THE NARRATIVE The following information must be included in the claim narrative. This information must be clear and concise in order for the Claims Management Unit to approve the claim. Proper names must be used in the narrative. The following list is in the same order as the fields in MNCLMS. REASON FOR CLM TYPE: This entry should be a simple, concise phrase describing the reason for the claim. CATEGORY: This entry will identify the claim as a new or initial (INI) claim, any additional claims (ADD), or a correction to a claim (COR). CLAIM TYPE: This entry will identify the type of claim that the county has determined this claim to be. SOURCE OF DISCOVERY: Description of how the county discovered that a claim existed. Examples include: IEVS, case review, check stubs, QWMD, etc. NOTE: Use Quarterly Wage Match Data (QWMD) as the source of earned income only when employment verification has been requested from the employer but not received, or income verification is otherwise not available. Workers should send to the employer the MDHS-EA-910, Request of Employment Verification, and allow twenty (20) days for a response. If the employer returns the employment verification form within that time frame, the worker has ten (10) days from receipt of the form to identify the claim. If the employer fails to return the form within that time frame, the worker must identify the claim on the 20th day. The worker must set a tickler for the 20th day from the date the employment verification form was mailed. DATE OF DISCOVERY: The date that the county obtained evidence used to determine a claim needed to be worked. Identification of a claim must occur within ten days of this date. DATE OF CHANGE: The date the change occurred that led to the claim. DATE CLIENT REPORTED THE CHANGE: If the assistance unit reported the change, enter the date it was reported. If the assistance unit did not report the change, enter 9's.
Volume III | Chapter 14