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MISSISSIPPI
changes in the family’s situation. Except for protective payment and emergency situations, the money payment is issued in the name of the caretaker relative. This individual is also referred to as the grantee relative, PI or payee of the case, and may be a needy caretaker or a non-needy caretaker. See Chapter 3, Choice of Caretaker Relative.
Volume III | Chapter 2 [DEFINITIONS: TANF TERMINOLOGY]
Revised 07-01-19 CASE HEAD
The individual in whose name application is made for participation in the program. This is the individual who is the specified relative. Only the case head (also called the payee, PI, caretaker relative or grantee relative) may be interviewed and sign agency forms, as there is no authorized representative provision for TANF. See Chapter 3, Specified Degree of Relationship, Choice of Caretaker Relative, and Choice of Needy Caretaker Relative.
CASE MANAGER (CM)
Case manager is the individual who works directly with the TWP participants to provide support, encouragement and assistance in management without promoting dependency. The case manager is the driving force in the family’s quest for self-sufficiency and should be an effective role model for communication, conflict resolution and negotiation. Work tasks include completing the intake process, gathering data for making case decisions; explaining TWP; developing an EDP; arranging supportive services; making work activity assignments; referring to other service providers; monitoring and coaching to assure compliance with TWP and lead to full-time employment. The case manager works as a professional partner with the participant. See Chapters 8, 9, 10, 11 and 12.
CASE MANAGER SUPERVISOR (CMS)
The Case Manager Supervisor is the individual responsible for providing administrative technical assistance to the CM; monitoring the CM’s caseload; and assuring that the CM follows the policy and procedures of the TANF Work Program. See Chapter 12, TANF Work Program Reports.
CASE RECORD
The physical record consisting of a folder containing forms, documents and other verification materials to support eligibility and benefit decisions. See Chapter 1, The Case Record. 2003