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13203 Volume III | Chapter 13 DECISION OF THE STATE DEPARTMENT OF HUMAN SERVICES The hearings officer of the State Department of Human Services is the official in whom responsibility for final decision has been placed. The decision shall be based only on evidence, testimony, and documents used at the hearing. The hearings officer will notify the client by sending a Fair Hearing Decision Notice (A092) through MAVS of a decision within seven days from the time of the review, setting out the reasons for the decision. A copy of this notice may be viewed on NOHS, and an alert will be generated to notify the county staff of the decision made on this case. Copies of the transcript will be provided if requested. The notice will populate the FHRE screen with the hearing decision. The decision of the hearings officer is final and binding upon the county and state department. When changes in the individual's situation, in the law, or in policy come about after a hearing decision has been made, the county department will take its regular action as it would on any other case. The Administrative Hearings Office will provide any necessary instructions to the county department for making money payments or adjustments. SECOND REQUEST The decision of the hearings officer is final. Should a claimant appeal a second time without a change in his circumstances or agency policy, the administrator of the Administrative Hearings Office will contact the claimant in writing explaining this fact. If the individual's circumstances or policy has changed, the individual should make a new application. STATE REVIEW OF THE AGENCY CONFERENCE When the claimant receives an adverse decision on an agency conference, he may request that the state hearings officer review the findings and decision made on that conference. The policies above on acknowledging receipt of request, withdrawal, changes during the hearing process, and notification remain the same. However, the procedures to be followed by the county department and the Administrative Hearings Office will vary somewhat from those used for the formal hearing. The county will be responsible for scanning agency conference material to the TANF Fair Hearing folder in Interwoven/Worksite within five days after the receipt of the request. The request for the review should be documented in the case record on the Case Documentation (CADM) screen. If additional information is needed, the hearings officer will contact the county department.