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Volume III | Chapter 10

10109 MISSISSIPPI [ TANF WORK PROGRAM - PAYMENT

Revised 02 - 01 - 11 2. If the payee can be located and is known to the case manager, the check may be released to the payee upon presentation of acceptable identification. Under these circumstances, the case manager may wish to have the payee pick up the check at the county office. 3. If a payee’s address is incorrect in JAWS, the correct address will be entered in JAWS before the next supportive service payment cycle, if necessary. 4. If the payee cannot be located within 90 days, the case manager will complete MDHS-EA121 requesting cancellation of the check, attach the check (do not write anything on the original check itself) and submit them to the Division of Budgets and Accounting. The case manager will maintain a copy in the case record. If the payee is located after the check has been cancelled and the check date is less than 365 days from the current calendar date, the case manager will complete a new MDHS-EA-121 to request that the check be reissued. Lost Checks If a provider does not receive a check that JAWS indicates was issued, the case manager will follow the procedures listed below: 1. Access the ICHI or TSHI screen in JAWS to verify whether the check was issued at least 10 working days prior to the current calendar date. A Request for Duplicate Check, MDHSEA120, will not be processed prior to ten (10) working days after the check was generated to allow adequate time for the check to be located and delivered by the post office. PROCESS: PAYMENT PROCESS] 2. Prior to submitting a Request for Duplicate Check, MDHS-EA-120, review the returned check transmittal to verify that the check has not been returned by the Division of Budgets and Accounting. 3. Help the payee complete a Request for Duplicate Check, MDHS-EA-120, if necessary. Forward the completed MDHS-EA-120 to the Division of Budgets and Accounting for processing. Upon receipt of the MDHS-EA-120, Division of Budgets and Accounting staff will conduct an investigation to determine the check status. Upon completion of the investigation process and confirmation from the bank that the check has not cleared the bank, a stop payment will