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JAWS will use the TCC 24-Month Counter Notice, CR09, to inform the parent/caretaker relative that the family’s TCC 24-month eligibility period will expire soon. JAWS will run a batch program on the 10th of every month to identify cases with three (3) months remaining in the TCC 24-month eligibility period. JAWS will identify cases to be notified by selecting all cases where the CC and TCC programs are open and the TANF Program has been closed for 21 months or more. JAWS will automatically process a CR09 for any case identified that has not previously been sent a CR09 (only one notice will be sent for each case). Case Manager Alerts When a CR09 is generated, JAWS will send an alert (CR09 sent for client ID) to the case manager. JAWS will also send an alert (TCC eligibility will expire-terminated TCC services) to the case manager when the CC and TCC programs are open and the TANF Program has been closed for 23 months or more.

JAWS System Alerts JAWS generated alerts are designed to help case managers manage their caseload by informing the worker of actions required for a particular client. Some alerts are automatically deleted by JAWS when the worker completes the required action, but most must be manually removed by the worker. Case managers are required to view the MALE screen and work their alerts daily.

County directors and case manager supervisors are responsible for ensuring appropriate case actions are completed prior to the alert being deleted by the case manager. If necessary, DEA will revoke the case manager’s ability to delete their alerts and make it a case manager supervisor function.

JAWS generated alerts for the child care program are:

CC03 - CC PROGRAM REFERRED FROM MAVERICS Alert is generated when a child care application has been registered in MAVERICS. The case manager must determine eligibility for child care assistance and add a child care referral accordingly.

CC09 - JAWS BATCH TERMINATED CC.CMPNTS CLSD 15DAYS/OVER After the close of business on the 18th day of each month, Jaws will automatically terminate any open child care referral in which the parent’s component has been closed for 15 days or more. If the parent should be assigned to a work activity and the child(ren) are eligible for child care assistance, the case manager must complete the component assignment and process a child care referral.

TC02 - 24 MONTHS TCC EL10086 IGIBILITY NOTICE (CR09) SENT Volume III | Chapter 10 Alert is generated when the TANF case has been closed for 22 months. JAWS will generate the TCC 24Month Counter Notice (CR09) to inform the parent of the last month in the 24-month eligibility period and that TCC services will be terminated effective the last day in the month shown.

TC03 - TCC ELIGIBILITY EXPIRES SOON Alert is generated when the TANF case has been closed for 23 months. When the alert is received the case manager should process a TCC termination (CR02) to terminate TCC services effective the last day of the 24th TCC month. Access the DCNH screen and view the CR09 notice to determine the termination date.