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Volume III | Chapter 1

1554 MISSISSIPPI [ GENERAL: TANF AND TWP INFORMATION EXCHANGE ] Revised 06 - 01 - 06 The CM should not perform any function which will generate a notice (i.e., orientation/assessment or conciliation appointments) in the JAWS system on Friday, Saturday or Sunday. The MAVERICS/JAWS interface jobs do not run on the weekend and notices are not printed until the following Monday. EXAMPLE: If a conciliation appointment is entered on Saturday, the notice will not be printed until Monday night, and the conciliation request will not go to MAVERICS until Monday night. It is imperative that we do as much as possible to keep the number of days between requesting the conciliation in JAWS and MAVERICS sending the individual the closure notice in sync. Also, we must allow adequate mailing time for the participant to receive the JAWS appointment notice and meet the 10-calendar day appointment deadline. Resolving Conciliations Whenever the CM schedules conciliation, one of the following situations may occur: 1. The participant comes in within the 10-calendar day conciliation period and complies. No sanction is applied if good cause is determined. NOTE: Whenever possible the CM should see the participant and send a compliance before the 10th day. If the compliance is sent on the 10th day, MAVERICS auto-closure will close a TANF case prior to processing the compliance sent by JAWS.

If the10th day falls on Saturday or Sunday and the participant comes in on Monday, the supervisor should “ER” the conciliation and allow the participant to comply. Whenever “ER” is used, the supervisor must file written documentation of the reason for the use of this code in the participant’s records. 2. The participant does not comply and the case closes for non-compliance. The participant’s case will close but the CONCILIATION will remain “OPEN” (unresolved). Although JAWS will not process the case closure until the effective date, the CM will not be able to resolve a conciliation once the 10 day period has expired (i.e., MAVERICS closes the case on June 10, 2005, effective for July 1, 2005. JAWS will process the closure and display it on June 30, 2005. JAWS will not allow the CM to resolve the conciliation on June 11, 2005). The participant must serve the sanction period before complying. When the individual serves the sanction period and reapplies for TANF benefits, MAVERICS will refer the “RECEIVE” status to JAWS. The CMS must not use “ER” or “CN” to resolve this conciliation. The individual must be referred by the EW to the TANF Work Program to complete orientation.