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3041 Volume III | Chapter 3 MISSISSIPPI [NON-FINANCIAL CRITERIA: TIME LIMITS]

Revised 03-01-20 The supervisor or County Director is required to implement a TANF high counter case review process for each case listed on the reports to ensure caseworkers are monitoring the reports, completing desk reviews and conducting face-to-face interviews in accordance with policy requirements by:

• reviewing the worker’s case review documentation on the CADO screen; and • documenting his/her approval, request for additional information, or corrective action(s) required on the CADO screen.

The County Director will work with the appropriate county staff to resolve any issues identified during the case review. Once the monthly review has been completed, the County Director must sign, date, scan and email the report to the Regional Director by the 15th of each month. Regional Level Reviews

The Regional Director is required to collect and review the county reports, randomly select at least one case from each county and complete a case review. The Regional Director will work with the County Director to resolve any issues identified. The Regional Director must also sign and date each county’s report, compile the county reports, scan as one document and email the file to the designated personnel within the Program Support Unit at dfo.programsupport@mdhs.ms.gov. The subject of the email must identify the content, e.g., Region 1-TANF 24/60 Month High Counter Report (JC252A)- March 2020 or Region 2-TWP JJ/JV Exemption High Counter Report (JC253B) State Level Reviews The Program Support Unit will select a sample from each region and complete case reviews. Staff will work with each Regional Director to resolve any issues identified. TANF COUNTER CASE REVIEW REQUIREMENTS When a TANF case reaches high counter status for the 24 and 60-month time limits, a face-to-face interview must be completed for that case. The monthly TANF High Counters Report will be used by caseworkers to help manage their high counter cases and complete required case actions timely. Workers must regularly review the report and schedule face-to-face interviews as quickly as possible for all new adults appearing on the report under the 60-month or the 24- month column. County and regional staff are responsible for ensuring that every effort is being made to move families to selfsufficiency. The following MAVERICS notices will be used to schedule the initial face-to-face interview.

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