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MISSISSIPPI DIVISION OF MEDICAID Eligibility Policy and Procedures Manual CHAPTER 101 – Coverage Groups and Processing Applications and Reviews P a g e | 33 Effective Month: September 2023 The following guidelines should be followed based on the appropriate situation: Application Filed with Correct RO

Date stamp the form if received as a hard copy. Register the application within 48 hours (certain applications are auto registered, such as Account Transfers from the FFM or LIS applications from SSA). Also, scan and upload the application, and any other documents provided, to the appropriate folders in MEDS under case documents. If ABD application received in-person for coverage groups requiring telephonic interview, conduct interview if possible If interview cannot take place, or if application received by mail or electronically, schedule required telephonic interview in writing within 10 calendar days of receipt of application. MAGI applicants applying in person must be offered assistance, if requested. Application Filed with Incorrect RO Accept the application and date stamp; Register the application with the appropriate county and RO within 48 hours of receipt. Also, scan and upload the application and any other documents provided to the appropriate folders in MEDS under case documents. Applications that are auto registered (CWP/FFM/LIS) in the wrong RO should be transferred within 48 hours of receipt. All applications that are not transferred within 7 days or applications for which a 307 has If ABD application received in-person for coverage groups requiring telephonic interview, conduct interview, if possible; offer assistance to MAGI applicants, if requested. Inform the applicant of the RO that will handle the case.