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MISSISSIPPI DIVISION OF MEDICAID Eligibility Policy and Procedures Manual CHAPTER 101 – Coverage Groups and Processing Applications and Reviews Page |230

Effective Month: December 2016 WHERE TO FILE THE APPLICATION (Continued) Application Filed with Correct RO

Date stamp the form if received or copied into hardcopy form; Register the application within 48 hours (certain applications are auto-registered, such as Account Transfers from the FFM or LIS applications from SSA). If ABD application received in- person, conduct interview, if required; If interview cannot take place, or if application received by mail or electronically, schedule required interview in writing within 10 calendar days of receipt of application. MAGI applicants applying in person must be offered assistance, if requested. Application Filed with Incorrect RO Accept the application and date stamp; Do not register the application; Mail or fax the application and any other documents provided or copied to the correct RO within 24 hours. The correct RO must register within 48 hours. The application date is the date received by the “incorrect” RO. If registered by the incorrect RO, or if application is not mailed timely to the correct RO (by end of 2nd working day following receipt), the “incorrect” RO will register and complete the application. If ABD application received in- person, conduct interview, if required; offer assistance to MAGI applicants, if requested. Make copies of any documents provided in- person; inform applicant of correct RO that will handle case. Application completed by incorrect RO will be transferred to correct RO; Applicant will be notified of the correct RO that will handle future reviews.