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MISSISSIPPI DIVISION OF MEDICAID Eligibility Policy and Procedures Manual CHAPTER 100 – General Provisions P a g e | 14 Effective Month: March 2019 Regional Office Handling Local Hearing Request An appeal will ordinarily be filed in the regional office responsible for the adverse decision or delay in action. If the applicant or recipient has moved to another regional office’s jurisdiction at the time the appeal is made, it is possible for the regional office serving the current county of residence to act for the former regional office. However, the hearing officer may request the participation of staff in the regional office where the action was originally taken if necessary or advisable. Representation The request for a state or local standard or expedited hearing can be made in any of the following ways: in person, via mail, by telephone, or through other commonly accepted electronic means, i.e., fax, e-mail, or online through common web portal. “Legal representative” includes an authorized representative, an attorney retained to represent the applicant or recipient, a paralegal representative with a legal aid service, the parent of a minor child (if the applicant or recipient is a child), a legal guardian or conservator or an individual with power of attorney for the applicant or recipient. All legal representatives must be designated in writing using the appropriate DOM authorization form. The applicant or recipient may be represented by anyone he designates. If the applicant or recipient elects to be represented by someone other than an authorized, designated or legal representative, he must designate the person in writing using the appropriate DOM authorization form. If a person, other than a legal representative, states that an applicant or recipient has designated him as a representative and the applicant or recipient has not provided written verification to this effect, the regional office will ask the person to obtain written designation from the applicant or recipient using the appropriate DOM authorization form.