010 General Application Pro-

cedures PURPOSE: This rule defines the application procedures for Income Maintenance cases. (1) Any person shall have the right to file an application included herein for any type of assistance or service administered by the Fam- ily Support Division. The Family Support Division shall inform the applicant of the types of assistance and services which are available, the requirements of eligibility, and additional information necessary, if any, to determine eligibility. (2) Applications must be approved or denied in accordance with the timeframes estab- lished by federal and state law except when— (A) The application is incomplete or is missing information that is necessary to com- plete an eligibility determination; or (B) The division cannot reach a decision because the applicant or an examining physi- cian delays or fails to provide the information necessary to make an eligibility determina- tion. (3) Failure to make a decision within the timeframes established by federal and state law does not result in an automatic determi- nation that the applicant is eligible for any type of assistance or service. (4) Applications submitted by mail, tele- phone, or any commonly available electronic means shall be accepted and treated the same as an in-person filing of an application. (5) An application is not considered complete without a signature. Signature shall include electronic, telephonically recorded, and handwritten signatures. (6) All information provided to the Family Support Division, shall be true, accurate, and complete. (7) The participant and applicant shall dis- close all information which may impact eligi- bility for any Income Maintenance program. The participant and applicant have a continu- ing obligation to notify the division if any information specified in the application changes within ten (10) days of the change. The continuing duty includes, but is not lim- ited to, disclosing any changes in income of the participant or household member, changes in residence or mailing address, and the addition or removal of any individual from the household whose information is or was required to be submitted. AUTHORITY: sections 207.022 and 660.017, RSMo 2016.* This version filed March 24, 1976. Previous versions of this rule which were merged to form this rule: 1) Original rule filed Feb. 20, 1947, effective March 2, 1947; 2) Original rule filed Nov. 3, 1950, effective Nov. 13, 1950. Amended: June 20, 1951, effective June 30, 1951. Amended: Sept. 26, 1951, effective Oct. 6, 1951. Amended: June 13, 1974, effective June 23, 1974; 3) Original rule filed Nov. 3, 1950, effective Nov. 13, 1950. Amended: June 15, 1967, effective June 25, 1967. Amended: June 6, 1968, effective June 16, 1968. Amended: July 1, 1968, effec- tive July 10, 1968. Amended: June 1, 1971, effective June 10, 1971. Amended: June 13, 1974, effective June 23, 1974; and 4) Original rule filed June 30, 1972, effective July 9, 1972. Amended: March 1, 1973, effective March 10, 1973. Amended: June 13, 1974, effective June 23, 1974. Emergency amend- ment filed Aug. 3, 1987, effective Aug. 13, 1987, expired Dec. 1, 1987. Amended: Filed Aug. 3, 1987, effective Jan. 14, 1988. Amend- ed: Filed July 31, 2013, effective Feb. 28, 2014. Amended: Filed Sept. 27, 2018, effec- tive May 30, 2019. *Original authority: 207.022, RSMo 2014 and 660.017, RSMo 1993, amended 1995.