1142.025.00 Processing Time/Monitoring – DSS Manuals

IM-50 May 15, 2020 ; IM-142 December 2, 2005

When a discovery claim referral is registered, CARS calculates the due date for the referral. The referral must be acted upon and the claim established (see 1142.030.00 Establishing Claims ) or rejected as invalid referral by the last day of the quarter following the quarter in which the potential claim was discovered.

For management purposes the due date for processing a discovery claim referral is shown as the third to last working day of the quarter following the quarter of the date of discovery.

EXAMPLE: The discovery date is August 6, 2001. The discovery claim referral due date is December 27, 2001. The claim must be established or the claim referral must be rejected by December 31, 2001 to be counted as processed timely. Three work days are allowed from the due date to the end of the month to ensure the claim referral is processed timely.

A Daily Incomplete Pending Claim Registration Report (FCLDY500-01) is generated if incomplete information is entered into CARS and a demand letter cannot be generated. The report is used to identify and track claims that have been initiated, but not completed, and is distributed to the worker.

A Monthly Discovery Claim Status/Activity Report (FCLME501) is generated showing all discovery claim referrals registered, moved, rejected and established during the month. The report includes a summary of the number of claims processed during the month and the number pending at the end of the month. This report is used as a case management tool to monitor timeliness of discovery claim referral processing and is distributed to the supervisory unit.

A Quarterly Discovery Claim Status/Activity Report (FCLQT501) is generated showing a summary of all claims processed during the quarter. This report shows currency of claims established and is used as a management tool to monitor timeliness of discovery referral processing.