1140.030.05 Sanction of Household for Refusal to Cooperate With a Quality Assurance/Quality Control Review – DSS Manuals

IM-95 October 30, 2013 ; IM-52 May 30, 2013 ; IM-86 October 18, 2012 ; IM-147 December 13, 2005

When a household refuses to cooperate with a QA/QC review, the entire household is subject to sanction. A sanction will close the SNAP case. The household is sanctioned from SNAP until 125 days after the end of the annual review period or the household cooperates with the QA/QC review.

The annual review period is from October 1st through September 30th following the Federal Governments’ fiscal year. The household is ineligible until February 2nd of the next year.

EXAMPLE: QA/QC reports that a household refused to cooperate with a review of its case for the sample month of September 2012. The household is not eligible for SNAP benefits until February 2, 2013, because the annual review period is October 1, 2011, through September 30, 2012.

EXAMPLE: QA/QC reports that a household refused to cooperate with a review of its case for the sample month of October 2012. The household is not eligible for SNAP benefits until February 2, 2014, because the annual review period is October 1, 2012, through September 30, 2013.

The sanction is entered even if the case is already closed. The household is not eligible if they re-apply and will be denied until the sanction timeframe is up or they comply with QA/QC.

When the household’s sanction is complete, notify the QA/QC reviewer of the action(s) taken on the SNAP case. Follow the instructions in the Quality Control Sanction guide.