1120.005.10 Explanation of Rights and Responsibilities – DSS Manuals

IM-27 May 1, 2014 ; IM-36 April 22, 2010 ; IM-27 March 19, 2004

Applicants must be informed about their rights and responsibilities. This is provided in writing in the eligibility determination notice (FA-150) and verbally during the Food Stamp Interview. FSD staff shall explain the policies regarding the following to each applicant prior to beginning the interview:

option to provide/not provide SSN (see 1105.040.00 Social Security Numbers )

option to provide/not provide immigration status (see 1105.010.00 Citizenship and Immigrant Status )

option to not provide consent to contact immigrant’s sponsor (see 1105.010.20 Sponsored Immigrants )

verification required to establish eligibility (see 1102.000.00 Verification )

voluntary withdrawal

how the program will operate for the EU

right to fair hearing and appeal

policy regarding quality control

processing standards and service complaints

federal and state laws regarding fraud provisions and penalties

non-discrimination

service referrals

EU’s responsibility for reporting changes

disclosure of information/confidentiality

procedure for obtaining and use of the Food Stamp benefits via EBT (see 0150.000.00 Electronic Benefit Transfer (EBT) System/Direct Deposit )