1840.030.00 MO HealthNet Division Notices for Non-payment of Premium – DSS Manuals

IM-153 November 30, 2017

MO HealthNet Division’s (MHD) Stakeholder Services Unit (formerly the Premium Collections Unit) is responsible for collecting the monthly premiums. MHD uses a series of notification letters and invoices for collecting the premium. The order the notifications are sent to participants is as follows:

Initial Invoice

Recurring Invoice

Failure to Pay Notice

Notice of Case Action

Closing Letter