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Application Statuses Withdrawn Application If an applicant requests to withdraw their application, we should attempt to secure a written, signed statement of the request and determine the application is ineligible. If staff cannot secure a written statement, enter the ineligibility on the 30th working day. Deceased Applicant If an applicant dies while the application is in pending status, the application will be ineligible if a one-person household is involved. If additional household members exist and there is a member who can assume responsibility as the applicant, have this person initial and date the change on the application form and proceed with processing. Landlord Applicant: Landlord cases, in which the landlord sends a fuel bill to the renter, are eligible to receive ECIP benefits as long as the agency receives in writing from the landlord that the applicant's service is threatened or terminated. This information should be documented on the E1CN screen and maintained in the case record. If the landlord-renter applicant has the same mailing address as their landlord, such as General Delivery or the same route-box number, it must be documented that they are living in separate households on the E1CN screen. A signed and completed LIHEAP-1E must be in the record. If the landlord has an out-of-town or state address, the receipt of the LIHEAP-1E is still required. The LIHEAP-1E must be received within the application processing time frame. If the landlord fails to return the LIHEAP-1E, the agency may contact the landlord and obtain verbal confirmation. Verbal confirmation must be recorded on the LIHEAP-1E by agency staff, which must be included as part of the LIHEAP casefile. Agency staff must also make a note on the E1CN screen which indicates they completed the LIHEAP-1E verbally due to the landlord failing to return the form. Verbal confirmation cannot be obtained from the applicant, only the landlord or a representative of the landlord when the applicant resides in a housing complex. The application cannot be denied prior to the deadline because the LIHEAP-1E has not been received. A new LIHEAP-1E-receipt is not needed if the applicant is denied and reapplies within thirty (30) calendar days declaring the same landlord situation. Any change, alteration or unclear information must be resolved with the landlord and recorded on the E1CN screen. The following questions are found on the LIHEAP-1E form. Answer these questions