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pg. 2  IRS – Internal Revenue Service  IS – Information System  ITIN – Individual Tax Identification Number  ITSD – Information Technology and Service Division  LIHEAP – Low-Income Home Energy Assistance Program  LIWAP – Low-Income Weatherization Assistance Program  MA – Medical Assistance  MACSS – Missouri Automated Child Support System  MIS – Missouri Information System  Missouri CAN – Missouri Community Action Network  NPI – National Performance Indicator  OCS – Office of Community Services  OWCI – Office of Workforce and Community Initiative  PHI – Personal Heath Information  PII – Personal Identifying Information  PSC – Public Service Commission  RRB – Railroad Retirement Benefits  SAB – Supplemental Aid to the Blind  SAH – Safe at Home Program  SCSEP – Senior Community Services Employment Program  SFY – State Fiscal Year  SMI – Supplemental Medical Insurance  SMI – State Median Income  SNAP – Supplemental Nutrition Assistance Program (Food Stamps)  SP – Supplemental Payment  SS – Social Security  SSA – Social Security Administration Benefits  SSI – Supplemental Security Income  SSN – Social Security Number  SSP – Supplemental State Payments  TA – Temporary Assistance  TANF – Temporary Assistance for Needy Families  TAP – Telecommunication Access Program  UCB – Unemployment Benefits  USCIS – U.S. Citizenship and Immigration Services  USPS – United States Postal Service  VA – Veterans Administration  WIA – Workforce Investment Act  WIC – Women, Infant, and Children