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pg. 61  Not Our Customer,  Invalid Account Number,  Needs Additional Payment; or  Negative Customer Response  Credit Balance of $500 A payment will not be generated to the supplier or applicant. The computer will automatically deny these supplier responses with a “K” denial code. The denial information can be identified on the E1RG-E1PY screens. This response will generate the Supplier Denial Responses Report (FEABB460-01), sent to the contract agency on Monday of each week. It is the responsibility of contract agency staff to verify the information in the system and enter any necessary corrections. If the contract agency receives a denial back from a home energy supplier and the only information that needs to be changed is the supplier, energy source or customer account number, the contract agency worker will use the E1RD screen to change this information. Resetting the denial status on E1RD will change the benefit amount if the fuel source is changed. The same income information from the original eligibility will be used in determining this benefit amount. If the home energy supplier responds to the CEL with “N” and does not accept the payment or fails to return the CEL within thirty (30) calendar days, a direct payment may be generated to the applicant. Direct Applicant Payments Direct payments to the applicant will be made only under the following conditions:  Non-participating home energy supplier.  Cylinder propane is the home-energy heat source.  Supplier response is “No” on CEL or the supplier failed to respond by deadline.  Kerosene is the home-energy heat source.  Landlord situation – Applicant pays a landlord for the home-energy cost not included in their rental payment.  Wood-Wood Pellets-Corn Pellets are the home-energy source.  Renter situation – Applicant’s home energy cost is included as an undesignated portion of their regular monthly rental charge. Direct Applicant Payment Procedures Direct payments to the applicant will be generated by assigning a unique supplier number. Checks print on the first payroll date that occurs after the application is updated to the LIHEAP EA system's master file. Listed below are the unique numbers assigned to direct applicant payments:  000000000 – Non-Participating Home Energy Supplier  222222222 – Cylinder Propane  555555555 – Supplier Response is “No” or Failure to Respond  666666666 – Kerosene  777777777 – Landlord Situation