Page 58
pg. 53 CASE CATAGORIES Category A Case Cases in which all members listed on the LIHEAP application form are included in an FSEU. Category B Case Cases in which no household member is included in an FSEU. Category C Case Cases in which some, but not all the household members are included in an FSEU. Determining Case Category To determine if all or any of the household members are included in an FSEU case you will need to register the case on E1RG. Then access the E1LW screen. The system will collect FSEU information for each member from FAMIS. If an applicant states they receive SNAP benefits and the EA System does not reflect active benefits, contact LIHEAP staff for verification. Case Category Resources Enter resources on the E1AP screen; however, if the EA System determines the case to be Category A, the system automatically resets resources back to zero on E1AP and you will need to re-enter the resources. Resources are a required field to proceed with the E1AP screen for all cases. Should you encounter an “A” case with over $3,000 in accessible resources shown on the application, send the case to the LIHEAP email for investigation. Document resources in the case file for Category B and Category C cases only when the: Applicant declares resources more than the resource maximum. If the household does not provide documentation, deny the application for excessive resources. Applicant’s declaration is inconsistent with prior years’ resource information, which could affect eligibility. Applicant was initially denied on excess resources and reapplies. Category A Case Income from FAMIS will populate into the EA System for Category A. Staff cannot make any updates on these members' income information. Staff may view the E1IS screen but cannot update income information.