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pg. 34 victims of Nazi persecution in determining eligibility for Energy Assistance.  EITC received as a lump sum or as advance payments.  Value of food coupons (SNAP).  Value of food commodities.  Supplemental food program for WIC.  National School Lunch Program.  Rebates  Some payments distributed per capita or held in trust for members of Indian Tribes specifically identified under Public Law 92-254, 94- 540, 93-433, 94-114, or 93-134.  Tax-exempt portions of payments made because of the Alaska Native Claims Settlement Act.  Supportive service, stipends, needs related and work experience payments received under the WIOA of 2014.  Consider payments made to individuals under WIOA's On-the-Job Training program earned income and do not exclude.  Spina Bifida benefit VA payments made to children of Vietnam veterans who suffer disabilities from Spina Bifida. To find the local office of the Department of Veterans Affairs to inquire about a benefit letter or to confirm if someone is receiving a VA benefit visit the site below. https://www.va.gov/directory/guide/home.asp?isflash=1 Zero Income Case Determinations Consider a case zero income when all household members 18 years of age or older have no earned or unearned income for the month prior. If the total household monthly net income on the E1LW screen is zero, complete the following actions:  Contact the applicant to inquire how the household manages to keep current on their rent, utilities, etc. with no income. Record the applicant’s response on the E1CN screen. If the applicant cannot adequately explain management of this household, deny the application.  Secure copies of applicable FAMIS screen(s) and E1ES screen. This may show income received, and documentation of any terminated income for all household members age 18 or older. A copy of the FAMIS screen(s), E1ES, and documentation of terminated income must be included in the LIHEAP case file. Every person in a Category B or C household must have their E1ID screen entered and verified, even if the person is claiming zero income. E1WH Screen Changes may be made to a verified E1LW screen during the program year. The current E1LW will display the last verified worksheet. You may view previously verified E1LW's by accessing the E1WH screen. The E1WH screen will display a listing of worksheets, with the date, time and user