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pg. 25 ELIGIBILITY DETERMINATION This section covers all eligibility factors for LIHEAP including income, household size, resources, citizenship, and responsibility of home energy costs. Additional factors include social security numbers, age, and disability. For step-by-step instructions on using the EA and FAMIS systems for documentation, refer to Online Training. All eligibility factors must be considered when determining eligibility for EA or ECIP benefits. Income Income includes both earned income and unearned income. If there is any questionable income information included on the application, agency staff must contact the client to verify the correct income information and make extensive case notes when this information does not match. Example: Client states they have no income, but the EA System has a record of unearned Social Security Income. Income Determination You will determine and enter income by using the following steps:  Determine all gross earned and unearned income less the allowable income exclusions for the month prior to the application month.  An application is received 10-13-2020, the application will be date stamped as received 10-13-2020. Obtain income to determine LIHEAP eligibility from September 2020 (month prior to the application month.)  View and print the E1ES screen for all household members that are 18 or older, regardless of employment status. If the E1ES screen indicates individual has employment within the last available quarter data provided, document whether the income has been terminated, and record this on the E1CN screen. If the individual has wages in the income computation month, document the amount in the case file. If the household receives UCB in the month prior to the application month, it will be included in determining total household income. Obtain verification of income, either verbally or in written form, from the employer. Record income information obtained from an employer on the E1CN screen. The note should include the name of the employer contacted and the income information obtained. If there is no employment security information, the members name will appear if they are a part of the LIHEAP case. Verification of income amounts within the most recent quarter on the E1ES screen with the applicant, by completing the LIHEAP 1-C Low Income Interview Guide or