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pg. 15 Persons who are not state employees using a non-state email account will send all emails as encrypted e-mail to a state recipient (one who has a mo.gov email address) by following, “Instruction #3: How DSS clients, business partners and end-users can send an encrypted email to DSS” found at http://dss.mo.gov/encrypt.htm. Clients can send emails into agencies with their application and any other information even if not encrypted and agencies will need to process the applications, regardless if the client encrypted their email or not, without requesting the client mail the information in. Personal Representative or Advocate FSD employees, persons, and entities under contract with the State of Missouri may discuss a LIHEAP application and-or LIHEAP case information with a third party (identified by the applicant) upon receipt of signed written authorization from the applicant. Any Member on the LIHEAP Case Staff may copy and provide information in the LIHEAP case file to any responsible member on the case with a written, signed request and proof of identification. Release of Information to Landlords LIHEAP Unit employees, persons, and entities under contract with FSD shall not disclose the identity of a LIHEAP applicant and-or the status of an application to a landlord. The Energy Assistance Landlord-Renter Documentation Request (LIHEAP-1B) is mailed to landlords asking them to provide rental information. Whether an applicant is determined eligible or ineligible for LIHEAP, and if they will be receiving an Energy Assistance benefit is confidential information. If an ECIP payment is being made to a landlord, this would be the exception in disclosing the household is eligible to receive LIHEAP. Sunshine Requests LIHEAP case specific records, including case notes, are not public records and therefore, exempt from the sunshine law. Safe At Home Program SAH address confidentiality program provides a substitute mailing address through the Secretary of State’s office for survivors of domestic violence, rape, sexual assault, human trafficking, stalking or victims of any crime who fear for their safety and extends to protection for those who are living with the victim. Participants use a SAH assigned address and his-her correspondence is forwarded to his-her actual mailing address by the Secretary of State’s office. These services limit an assailant’s ability to access public information that could identify the new location of a victim who is in the program. SAH is not a witness protection program; rather it is a mail forwarding service. Participants in the Missouri SAH program share a common post office box, (PO Box 1409, Jefferson City, MO 65102-1409), but are assigned a unique