15 Training

15.1 Describe the training you provide for each of the following groups: a. Grant recipient Staff: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: During weekly staff meetings. Employees are provided with policy manual Other, describe: b. Local Agencies: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: Bi-weekly webinars On-site training How often? Annually Biannually As needed Other, describe: Employees are provided with policy manual Other, describe: Commerce provides training regularly at Energy Assistance Coordinator Association (EACA) meetings and biweekly webinars. Training and technical assistance is provided during initial monitoring program assessment visits, as needed. Additional training is provided as needed. Local agencies also receive The Energizer, which is distributed approximately 45 times during the program year. c. Vendors Formal training conference How often? Annually Biannually As needed Other, describe: Policies communicated through vendor agreements Policies are outlined in a vendor manual Other, describe: Local EAP Service Providers may provide training and technical assistance during vendor monitoring, when obtaining energy consumption data, or as needed. 15.2 Does your training program address fraud reporting and prevention? Yes No If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.