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COMBINED MANUAL

ISSUE DATE 07/2019

RECERTIFICATION INTERVIEW

0009.06.06

● Other conditions that prevent the client from participating in an in-office interview.

When the client misses a recertification interview, either an in-office interview, a home visit, or a phone interview, send a SPEC/LETR to the client informing him/her of the missed interview and the responsibility to reschedule another interview. A sample SPEC/LETR notice is available in TEMP Manual TE02.05.15 (Notice of Interview/Missed Interview (NOMI)).

Offer an adult parent with children (of any age) in the home or an adult unit member who has parental control over children in the home the right to change the principal wage earner. For the description of principal wage earner, see 0028.03.06 (Determining SNAP Principal Wage Earner).

At the interview ask the client if they understand how to use their EBT card. If additional information is needed send the client How to Use Your Minnesota EBT Card (DHS-3315A) (PDF).

MSA, GA, GRH: An interview is not required for this program. If the client requests or is receiving another program for which an interview is required, follow the general provisions above.