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COMBINED MANUAL

ISSUE DATE 10/2019

APPLICATION PROCESSING STANDARDS

0005.12.15

Do not deny the application before the 30 day application processing period has expired, unless the case has been determined ineligible (for example for excess income). MAXIS will not automatically deny applications pending past 30 days. You must deny the application at the appropriate time.

MSA, GRH: Determine eligibility and issue benefits or a denial notice for disabled people no more than 60 days after the date of application.

Determine eligibility and issue benefits or a denial notice for all other people no later than 30 days following the date of the application. See 0024 (Payments).

GA: Determine eligibility no later than 30 days following the date of the application. Clients must be eligible for assistance on the date you approve the case. See 005.12.15.03 (Delays in Processing Applications).