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Section 9.3: Software 07/2026 References: MN Chapter 13 Data Practices Act, 7 CFR 246.26 (d-h); WIC Grant Agreements, Exhibit A WIC Grantee Duties. Policy: All Local Agencies are required to use the current version of the Minnesota WIC Program’s Information System. Purpose: To ensure consistency of the system, maximize operation efficiencies, ensure compliance with program rules and policies as well as maintain data integrity and security. Procedures Software support The State will provide software needed to use the Information System. This includes: ▪ Access to the Information System ▪ SWIPe installation; used with signature pads, portable scanners, and card readers ▪ Scanner Drivers for approved scanner models Local Agencies MUST use the Minnesota WIC Help Desk:  As the first point of contact when in need of assistance in operating the Information System software.  If an error message is received while using the Information System software Data entry Local Agency staff MUST enter only valid and accurate participant data into the information system. The State maintains three (2) environments for use by local agency staff:  Production Environment – Participant data must be entered ONLY into this environment of the WIC information system, contains only three (3) years of participant signatures and benefit history detailed information.  Training Environment – Used for practice when training, this environment contains desensitized data. Only practice data should be entered in this environment.

S E C T I O N 9 . 3 : S O F T W A R E 2 Training The State will provide comprehensive training materials for the use of the Information System, which includes but is not limited to: ▪ On-demand training modules ▪ Structured exercises ▪ An Information System Training environment which includes desensitized data ▪ Local Agencies must ensure that staff are adequately trained prior to using the Information System. ▪ Local Agencies are strongly encouraged to access the Information System Training environment to allow staff to complete training exercises and practice activities that regularly occur in daily clinic activities. Minnesota Department of Health - WIC Program 625 Robert St N, PO BOX 64975, ST PAUL MN 55164-0975; 1-800-657-3942, health.wic@state.mn.us, www.health.state.mn.us. To obtain this information in a different format, call: 1-800-657-3942 This institution is an equal opportunity provider.