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COMBINED MANUAL

ISSUE DATE 09/2018

NOTICE OF OVERPAYMENT AND RECOUPMENT

0026.39

MAXIS will notify clients of recoupment, using the DWP Notice of Overpayment or GA Notice of Overpayment. MAXIS will send the notice of action each time the benefit/recoupment amount changes.

SNAP: MAXIS will generate the Supplemental Nutritional Assistance Program Notice of Overpayment Demand Letter for claims on MAXIS. The notice includes:

● The amount of overpayment.

● The time during which the overpayment occurred.

● The requirement that the client repay the overpayment.

● The county agency's intent to recover the overpayment.

If sponsors of immigrants must repay an overpayment, send a notice to both the immigrant and the sponsor. Include a statement telling the sponsors they do not have to repay if they gave incorrect information due to reasons beyond their control.

Before starting recoupment, give 10-day written notice. Until recertification, give 10-day notice each time the recoupment amount increases. Once clients are recertified, advance notice is not necessary each time the recoupment amount changes.

Manually complete a Computation of Supplemental Nutrition Assistance Program Overpayment Worksheet (DHS-2776A) (PDF) and mail it to the client within 7 days from the claim entry date in MAXIS. Keep a copy of the Computation of Supplemental Nutrition Assistance Program Overpayment Worksheet in the claim file.

A client must be sent a new claim demand notice following an appeal decision on claims.

MSA: MAXIS will generate the Notice of Overpayment for claims on MAXIS. The notice includes:

● The amount of overpayment.

● The time during which the overpayment occurred.

● The requirement that they repay the overpayment.

● The county agency's intent to recover the overpayment.

If the overpayment results from unbudgeted income or expenses, mail a manually completed Community Minnesota Supplemental Aid Budget Worksheet (DHS-2708) (PDF) to the client.

Send the notice at least as far ahead of the proposed action as the circumstances require. See 0026.12.03 (10 Day Notice), 0026.12.06 (5 Day Notice), 0026.12.09 (Adequate Notice).

GRH: Follow general provisions.