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COMBINED MANUAL
ISSUE DATE 10/2000
CONTENT OF NOTICES
0026.03
All notices to clients must be in writing and contain the following information:
● What the action is.
● The reason for the action.
● The effective date of the action.
● The legal authority for the action.
● The right to appeal. See 0027 (Appeals).
● The conditions under which they may continue to get assistance pending the outcome of the appeal. See 0027.15 (Continuation of Benefits).
● Their responsibility to repay assistance if they lose the appeal. See 0027.15 (Continuation of Benefits).
● Language block and the American’s With Disabilities Act (ADA) statement. See TE02.13.43 (Alternate Format of Client Notices & Forms), TE12.03 (DHS Language Block).
In most cases, MAXIS will produce a standard notice. Some circumstances require you to add notes to the standard notice or to use a specific form. See 0026 (Notices) for a list of sections with special circumstances.