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COMBINED MANUAL

ISSUE DATE 12/2014

PAYMENTS

0024

This chapter discusses benefit payments, payment frequency, who receives payments, methods of payment, and how to replace lost, stolen, or destroyed benefits. For additional information on emergency benefit payments, see 0004 (Emergencies), 0004.06 (Emergencies - 1st Month Processing), 0004.09 (Emergencies - 2nd and 3rd Month Processing).

The cash programs and the SNAP program issue benefits in various forms and at various times. See 0024.03 (When Benefits Are Paid - MFIP/DWP), 0024.03.03 (When Benefits Are Paid - SNAP/MSA/GA/GRH), 0024.04 (How Benefits Are Paid). DHS will print warrants and issue SNAP based on information from MAXIS.

Under certain circumstances, clients may or must receive cash benefits in the form of vendor or protective payments. See 0024.09 (Protective and Vendor Payments).

There are specific guidelines for replacing warrants. See 0024.06 (Provisions for Replacing Benefits. There are also specific guidelines for replacing SNAP benefits depending on the circumstances of the loss. See 0024.06.03 (Situations Requiring SNAP Benefit Replacement).

Usually, county agencies issue and replace identification cards. See 0024.12 (Issuing and Replacing Identification Cards).