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COMBINED MANUAL

ISSUE DATE 09/2020

IMPLEMENTING CHANGES - PROGRAM PROVISIONS

0008.06.01

● Transition Year Child Care services or Basic Sliding Fee Child Care services. See 0029.30 (Child Care Assistance), 0029.31 (Child Care Resource and Referral).

SNAP: Act on all reported changes no later than 10 days from the date the change was reported. Acting on changes means evaluating the change to determine the appropriate next steps. This may include but is not limited to requesting verification, adjusting the benefits as needed and assessing for overpayments and underpayments. See 0007 (Reporting), 0025.03 (Determining Incorrect Payment Amounts), 0025.09 (Correcting Underpayments).

Income is a mandatory verification. See 10.18 (Mandatory Verifications). For income changes: ● If the unit reports a decrease in their income, request verification using Verification Request Form (DHS-2919) (PDF) and allow the unit 10 days to return verification. If the unit returns verification within the 10-day request period, update the case with the change the month following the month the client reported the change. If the unit does not return verification, close the case the next available month, allowing for 10-day notice. See 0026.12.03 (10 Day Notice). If the unit returns verification outside of the 10-day request period, update the case the month following the month verification was provided.

● If the unit reports an increase in their income, request verification using Verification Request Form (DHS-2919) (PDF) and allow the unit 10 days to return verification. If the unit returns verification, update the case the next available month, allowing for 10-day notice. If the unit does not return verification, close the case the next available month allowing for 10-day notice.

For processing self-employment income changes, see 0017.15.33.05 (Self-Employment, Determine Countable Monthly Income – SNAP).

Deductions are non-mandatory verifications. See 00.10.18.02.03 (Non-Mandatory Verifications – SNAP).

For medical and housing expense changes, see 0018.12 (Medical Deductions), 0018.15 (Shelter Deductions).

Utility expense changes do not need to be verified. For utility expense changes: ● If the change increases benefits, update the case the month following the month the change is reported.

● If the change decreases benefits, update the case the next available month, allowing for 10-day notice. See 0018.15.09 (Utility Deductions).

For Child Support Deduction changes: ● If the expense cannot be verified through PRISM, request verification using the Verification Request Form (DHS-2919) (PDF). Allow the unit 10 days to return the verification.

● If the unit returns verification within the 10-day request period and the change increases the benefit amount, update the case the month following the month the unit reported the change. If the change decreases benefits, update the case the next available month allowing for 10-day notice.

● If the unit does not return verification, remove the deduction the next available month, allowing for 10-day notice.

Dependent care expenses do not need to be verified unless questionable. For Dependent Care Deduction changes: ● If the change increases benefits, update the case the month following the month the change is reported.

● If the change decreases benefits, update the case the next available month, allowing for 10-day notice. See 0018.09 (Dependent Care Deduction).