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COMBINED MANUAL
ISSUE DATE 09/2020
CHANGES IN CIRCUMSTANCES
0008
Responsibilities for Client Reporting).
● For changes reported or discovered by a method other than on an HRF or CSR for which you need more information or verification, give clients at least 10 days to provide the information or verification following the guidance below:
- Send a Verification Request Form (DHS-2919) (PDF). Write the due date in the “Return by:” field. See 0010.21 (Verification Due Dates).
- Create a TIKL message for the due date for the household to return the verifications. See TEMP Manual TE19.056 (QTIP #56 - DAIL/TIKL).
- Record the change in household circumstances (including how you became aware of the change), what verification(s) is requested, and the due date in MAXIS CASE/NOTEs.
See 0010 (Verification), 0010.21 (Verification Due Dates), 0026.12 (Timing of Notices).