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COMBINED MANUAL

ISSUE DATE 03/2022

PROCESSING RCA APPLICATIONS

0030.03.01

- Lutheran Social Service (LSS-St. Cloud): Benton, Kandiyohi, Sherburne, and Stearns.

● Tell the applicant that they will receive a phone call from the RCA PPP agency within 7 days.

● Ensure the applicant's correct and current contact information is listed on the application.

● Provide the applicant with written contact information for the RCA worker at the appropriate RCA PPP agency:

Hamdi Maalin - International Institute of MN (IIMN) 700 Raymond Ave #100 St Paul, MN 55114 Phone: 651-377-8606

Tar Paw – Minnesota Council of Churches (MCC) 122 W. Franklin Avenue, Suite 100 Minneapolis, MN 55404 Phone: 612-230-3225

Fatema Giwa – Catholic Charities Diocese of Winona (CC-Rochester) 903 W Center Street #220 Rochester, MN 55902 Phone: 507-287-2047 ext 23

Adam Kadogo – Lutheran Social Service (LSS-St. Cloud) 2400 Park Avenue Minneapolis, MN 55404 Phone: 612-229-6295

● Encourage the applicant to call the contact phone number if someone has not contacted them within 7 days.

● Fax the entire application and all verifications to the appropriate RCA PPP agency:

International Institute of MN (IIMN) FAX number: 651-647-9268, ATTN: RCA - Hamdi Maalin

Minnesota Council of Churches (MCC) FAX number: 612-870-3622. ATTN: RCA - Tar Paw

Catholic Charities – Rochester (CC-Rochester) FAX number: 507-287-2050. ATTN: RCA – Fatema Giwa

Lutheran Social Service – (LSS St. Cloud) FAX number: 320-251-8898. ATTN: RCA – Adam Kadogo

When IIMN or MCC receives a referral from 1 of the metro PPP administered counties, the RCA eligibility worker must: ● Enter a CASE/NOTE regarding the receipt of the application.

● Contact the applicant by phone within 7 days of receipt of the application.

- If IIMN or MCC is unsuccessful in reaching the applicant within 7 days, the RCA eligibility worker sends the applicant a letter requesting contact with IIMN or MCC. The letter is written in English AND the client’s preferred language, as indicated on the application.

- If the applicant fails to respond within 30 days from the date the letter is sent, the RCA application is denied for failure to complete an interview.