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COMBINED MANUAL

ISSUE DATE 05/2022

EFFECT OF APPEAL DECISION

0027.18

When a client wins an appeal, calculate and issue any corrective payments. See 0025.09 (Correcting Underpayments).

When a client who continues to receive benefits during the appeal process loses an appeal, stop or change benefits prior to the next issuance date. A notice of adverse action must not be sent. Cancel all notices when processing the adverse action based on the judge’s decision. If a client chooses to appeal the judge’s decision, instruct them to follow the guidance in their appeal decision under the "Further Appeal Rights" section.

For MFIP, DWP, and SNAP cases, the Appeals Office attaches the Compliance With State Decision (DHS-0666) (PDF) to the appeal decision. Complete and return the form to the SNAP Policy Liaison at DHS Economic Assistance & Employment Supports Division.

If the appeal decision finds the client to be ineligible, calculate the amount the client must repay for all months the client continued to receive benefits. A notice of adverse action must not be sent in these situations. Cancel the program closing notice but still send a notice of the overpayment. See 0025 (Benefit Adjustments and Recovery).

For MFIP and SNAP claim appeals, if the county wins the appeal, a new demand letter must be sent to the client.