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COMBINED MANUAL

ISSUE DATE 03/2009

CLIENT RESPONSIBILITIES - GENERAL

0003.03

Inform clients orally and in writing of their responsibilities.

Clients must:

● Provide accurate and complete information about financial and non-financial eligibility factors.

● Complete applications, recertifications, and necessary forms truthfully and timely. See 0005 (Applications), 0009 (Recertification).

● Report changes. See 0007 (Reporting).

● Provide proof needed to determine eligibility. See 0010 (Verification).

● Cooperate with employment services. See 0028 (Employment Services).

● Cooperate with Quality Control (QC). See 0003.06 (Client Responsibilities - Quality Control).

● Meet the procedural eligibility requirements of each program. See 0012 (Procedural Eligibility).