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Child Care Assistance Program Policy Manual Issued 02/2021 Child Support good cause claim 4.9.6 Applying for good cause If a family completes the Cooperation with Child Support Enforcement (DHS-2338) (PDF) and claims good cause, send a copy of the completed form to Child Support. A family can apply for good cause at any time. The family is considered to be cooperating while the good cause claim is pending. At application or redetermination, the Child Care Assistance Program (CCAP) worker should determine CCAP eligibility while the good cause claim is pending. The CCAP agency’s Good Cause committee will approve or deny the family’s good cause claim. Good cause claim denied If the family’s good cause claim is denied, the worker should update the good cause status in MEC2, send the Notice of Denial of Child Support Good Cause Exemption (DHS-3628) (PDF) to the family, and alert Child Support of the good cause denial. The family must cooperate with Child Support. • If the family’s application or redetermination was approved while the good cause claim was pending and then the claim is denied, the family will need to cooperate with Child Support by the family’s next redetermination. • If the family’s application or redetermination has not been approved when the good cause claim is denied, the family needs to cooperate with Child Support before the family’s current application or redetermination is approved. Good cause claim approved If the family’s good cause claim is approved, the worker should update the good cause claim status in MEC2, send the Notice of Child Support Good Cause Approval (DHS-3629) (PDF) to the family, and alert Child Support of the good cause approval. An approved good cause claim may not continue for more than 12 months without redetermination of cooperation and good cause. The good cause redetermination date may not be the same as the CCAP redetermination date. Good cause approved for other public assistance programs If a family’s good cause claim is approved, it applies to all programs (CCAP, MFIP, DWP, and health care) for 12 months. The CCAP worker should check PRISM to verify the good cause claim approval at application and redetermination. At application or redetermination if the family has an approved good cause claim, do not require a new Cooperation with Child Support Enforcement (DHS-2338) (PDF) form. The family is considered to be cooperating. Good cause redetermination An approved good cause claim may not continue for more than 12 months without redetermination of cooperation and good cause. The worker will receive an alert 15 days prior to the approved good cause claim expiration date. When this alert is received, the worker should send the Notice of Child Support Good Cause