Page 96

Child Care Assistance Program Policy Manual Issued 04/2019 Communication with Child Support 4.9.3 CCAP worker communication with Child Support workers CCAP needs to communicate certain case information to Child Support workers. This is done in two primary ways: • Automated referrals through MEC²/PRISM interface OR • Manual referrals Automated referrals – MEC²/PRISM interface When a child has an open Service Authorization, MEC2 interfaces with PRISM and alerts Child Support of case openings, closings, and/or changes. Manual referrals MEC² and PRISM only interface for children with open Service Authorizations. The CCAP worker needs to communicate changes with the Child Support worker for any minor child in the household without an open Service Authorization. Send a manual referral to alert Child Support of case changes in the following situations: • A child in the household is not eligible for CCAP. • A child in the household does not have an open Service Authorization. Use the Child Care Status Transmittal Update to Child Support (DHS-4003) (PDF) to send a manual referral to Child Support. Keep a copy of the completed form in the family’s CCAP case file. Examples of changes to report to the Child Support worker include, but are not limited to: • Child moves out of the home. • Custodial parent who did not previously claim good cause is now claiming it. • Pending good cause claim is now approved. Child Support worker communication with CCAP workers Non-cooperation with Child Support The local Child Support agency is responsible for determining if the family is cooperating with Child Support. Do not change the “Cooperation Status” field in MEC² to “No” unless informed by the Child Support worker that the family is not cooperating. If the family is in their 12-month eligibility period and the CCAP worker is informed the parent is not cooperating with Child Support, the family’s CCAP case remains open. Do not terminate CCAP eligibility during the 12-month