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Child Care Assistance Program Policy Manual Issued 07/2023 Appeal requests 15.9 Family appeal requests A family must request an appeal in writing and must state what negative action(s) they are appealing. The request for an appeal must be signed by: • The applicant. OR • The participant. OR • An attorney, advocate or authorized representative. The family may request an appeal by completing the Appeal to State Agency (DHS-0033-ENG) (PDF) form or by writing a letter indicating disagreement with the CCAP agency's decision. The family must request the appeal no more than: • 30 days after getting a written notice of the proposed action. OR • 90 days after getting the written notice of proposed action, if able to show good cause for not making the request within the 30-day time limit. The family can send the appeal request to their CCAP agency or directly to the DHS Appeals Division at: Minnesota Department of Human Services Appeals Division P.O. Box 64941 St. Paul, MN 55164-0941 Fax: 651-431-7523

Refer all appeal requests to the DHS Appeals Division. Do this regardless of when you receive the request and regardless of the appellant’s reason for making a late appeal request. The Appeals Division will convene a hearing and decide the issue of timeliness or good cause at that time. In some situations, the family may have the option to continue receiving benefits during the appeal process. See Chapter 15.15 (Continuation of Benefits). Follow the appeal process regardless of the possibility of fraud. Provider due process requests What due process rights a provider has and how the provider appeals differ depending on the action taken. See Chapter 15.6 (Family and provider appeal rights) for information about the different types of provider due process rights and when they are used.