Page 417

Child Care Assistance Program Policy Manual Issued 07/2023 Termination notices - Providers 12.6.9 Unless otherwise specified in law, providers must be given a 15-calendar-day notice when terminating a family’s child care assistance benefits or terminating a provider’s registration. See Chapter 12.1 (15-Day Notice Requirements) for the exceptions. Notice to providers of family’s termination Providers receive notices of termination for actions taken against families. Examples of why a family’s eligibility for child care assistance would be terminated include: • Income exceeds 85 percent of State Median Income (SMI). • Copayment has not been paid. • Family has been disqualified for fraud.

The termination notice includes: • The family’s name. • That child care assistance for the family has been terminated. Do NOT give any indication of the reason for termination. • The effective date of the termination. • That child care assistance payments will not be made for care provided after the date of termination unless the family asks to continue receiving assistance pending an appeal.

Providers do not have appeal rights for actions taken against a family; a family is responsible for appealing action taken against them. See Chapter 15.3 (Appealable issues) and 15.6 (Family and provider appeal rights). Notice to providers of provider’s termination when a fair hearing is allowed Providers receive notices of termination for action taken against the provider. Examples of provider terminations when a fair hearing is allowed include: • Registration incomplete or not renewed timely. • Non-compliance with health and safety requirements. The termination notice includes: • A description of the action. • The factual basis for the CCAP agency’s determination. • The dollar amount of monetary recovery or recoupment, if known and/or applicable. • The provider’s appeal rights. Notice to providers of provider’s termination when a contested case